In order to achieve the vision, the following operational aspects shall be ensured in the journey to organisational excellence, in terms of product/service, customer, geographical and technological aspects:
• To provide high standard forensic services using validated and internationally recognised test methods for competence and global equivalence.
• To serve the Police department, our valued customers with state-of-the-art testing activities to enable them meet the requirements of the Judicial system thus ensuring its excellent functioning.
• Forensic services will continually be made available to Mauritius, Rodrigues and the neighbouring islands and to whoever might require our expertise and experience.
• To make full use of forensic testing tools, techniques and available technologies through internationally organised events, proficiency testing and interlab comparison exercises.
• To provide adequate training and education to all staff to enable them release their full potential.